ABOUT US

Mark Landis

President & CEO

Since 1998, I have been dedicated to finding and retaining the best merchants for Metro Payment Technologies. My entry into the merchant solutions industry began with a response to an ISO’s advertisement for agents. While working with ISO, I discovered the vast potential the industry had to offer, inspiring me to strive for even greater opportunities.

mlandis@metropaytech.com
(302) 838-9100 Ext. 100


Joan Winnington

Chief Operations Officer

As the Chief Operations Officer, I oversee all aspects of the business including sales, customer service, marketing, operations, and financial data. We get many referrals from our existing connections and customers, which is a testament to our high-quality customer experience.

jwinnington@metropaytech.com
(302) 838-9100 Ext. 102


Gregg Winnington

Business Development Manager

As the Business Development Manager for Metro Payment Technologies, I am responsible for growing the business through new avenues, as well as account management. My main objective is to help our clients succeed by by providing them with most advanced, cost effective innovative payment solutions that meet their needs.

gregg@metropaytech.com
(302) 838-9100 Ext. 117


Sandi McCoombe

Customer Service Manager

As the Customer Service Manager, I am responsible for managing our client relationships from the time they choose to partner with TopDog CRM. I work with my team to ensure that our merchants and partners receive outstanding customer service that is efficient, timely, and friendly. My commitment is to support our clients by providing solutions and support to help them grow.

smccoombe@metropaytech.com
(800) 771-3719

Top Dog was built with the payment processing industry in mind.

Our goal is to help address pain points for ISO’s by streamlining the process. However, Top Dog is also a useful tool for managing residuals for multiple revenue streams and payout tiers. Top Dog is a state-of-the-art customer relationship management software used to track your company’s interactions with existing and potential customers and agents. Top Dog helps provide your business with a central hub for streamlining your current customers and your potential customers. Top Dog provides expert tracking of commissions, invoicing, equipment and so much more.

Solutions

By Value:

  • Residual Reporting
    • Easily track commissions for the sales team and business partners.
  • Optimized Work Flows
    • Streamlined process to enhance efficiency and productivity.
  • Streamlined Lead Generator
    • Cross-selling/up-selling features and company benefits through a central hub.
  • Call Log/ Support
    • Track all customer interactions and support tickets in one centralized place.
  • Built-in customer retention programs
    • Integrated tools designed to maintain and engage customers.

By Features:

  • Merchant and Agent Administrative controls
    • Tier-level access to monitor features and protocols for individual companies and assets.
  • Inventory and Equipment Monitoring
    • Systematic Tracking of your company assets and resources.
  • Robust invoicing capabilities
    • A comprehensive set of features and functionalities within our invoicing system enabling your businesses to efficiently manage their billing processes.
  • Payment Administration
    • Management and oversight of all financial transactions within your business.
  • Detailed training knowledgebase
    • Custom-built PDF walk-through for each module within the operating system.

By Industry:

  • ISO
  • Finance Industry
  • Small/Medium Business

Feel free to contact us at any time.

We would be happy to discuss your CRM needs.

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